FREQUENTLY ASKED QUESTIONS
EASE YOUR WORRIES
Find answers to common questions about roofing services, materials, timelines, warranties, and more—our FAQ page is here to help you make informed decisions with confidence. Not finding what you are looking for? Please reach out! Our team is always happy to assist.
How can I determine if my roof needs to be repaired or replaced?
Roof repairs can be carried out during the average 20 year lifespan but when roofing can no longer be protected from water infiltration despite regular maintenance, roof replacement may be required. Check for cracked or missing shingles and damaged flashings and contact a Derek Cook’s Roofing Specialists, INC. for a licensed roof inspection.
My roof has a leak. Do I need to replace it immediately?
If a roof leak is the result of a minor damage, roof repair may be all that is required. Derek Cook’s Roofing Specialists, INC. technicians are trained to promptly identify the source of roof leaks and provide practical repair solutions that extend roof lifespan whenever possible.
How long do new roofs last?
The average life span of a roof is about 20 years with regular maintenance. Certain types of roofing can last 30 years or longer including cement fiber and copper.
I received quotes for several different roof prices, how do I know which one to choose?
Roof quotes may vary due to lack of insurance, the use of subcontractors, or limited experience. Property owners are advised to carefully research a roof contractor’s credentials since lower quotes may indicate substandard work.
What is the industry standard for warranties?
Manufacturer warranties are regulated by industry standards and cover defects in roofing materials only; while warranties for labor are offered by roofing contractors and vary widely depending on the contractor.
Can roofing be installed or repaired during winter?
There are no standard temperature guidelines for installing asphalt roof shingles although certain, materials can become brittle during colder months. An experienced roofing contractor will store materials properly and work with one bundle at a time. Derek Cook’s Roofing Specialists, INC. offers qualified roof installation and repair at any time for the year.
What is the best asphalt shingle to use on my roof?
Asphalt shingles must be in compliance with standards and applicable building codes. The performance of asphalt shingles also depends on their compatibility with surrounding roof components in addition to quality.
When should a shingle underlayment be used?
The use of an underlayment protects shingles and decking from wood resins and water penetration and increases fire resistance. Many manufacturer warranties also require the use of an underlayment.
My contractor wants to use staples instead of nails to install my roof. Is that OK?
Derek Cook’s Roofing Specialists, INC. uses industry recommended galvanized steel or corrosion resistant nails for all asphalt installations according to building code requirements and manufacturer recommendations.
How can ice dams be reduced or removed?
Using an ice pick or shovel should not be used to remove ice dams because of the risk of roof damage. Remove as much snow as possible and contact a licensed roofing contractor for assistance.
How do I get rid of moss or algae on a roof?
A mild detergent or solution of bleach and water should be applied by hand using a sponge and then rinsed thoroughly. Power washing and scrubbing is not recommended.
Can hail damage my roof?
Hail can cause damage to shingles and in more severe cases expose felt matting. Contact Derek Cook’s Roofing Specialists, INC. for an evaluation following a hail storm or any other extreme weather event.
Are asphalt shingles environmentally friendly?
Asphalt shingles are available in fiberglass or organic format. Organic shingles are saturated with asphalt for waterproofing and are less environmentally friendly due to a high asphalt content compared to fiberglass or composite shingles.
Can I paint my roof?
Yes. Certain latex premium quality paints can extend roof lifespan. Contact a Derek Cook’s Roofing Specialists, INC. roof maintenance specialist for more information.
WANT TO LEARN MORE ABOUT OUR SERVICES?
EXPERIENCED CONTRACTOR
Find answers to common questions about roofing services, materials, timelines, warranties, and more—our FAQ page is here to help you make informed decisions with confidence. Not finding what you are looking for? Please reach out! Our team is always happy to assist.
Total Satisfaction
Customer satisfaction is our #1 goal. Being successful doesn’t mean cutting corners, it means being honest and providing a high quality service that homeowners can be proud of.
From helping each homeowner choose the perfect roofing solution to completing the installation efficiently and ensuring long-lasting results, we deliver professional, dependable service every step of the way. If we’ve had the pleasure of working with you, we’d love to hear about your experience!
NEW HAMPSHIRE, VERMONT & MASSACHUSETTS
SERVICE AREA
Derek Cook’s Roofing proudly serves homeowners across New England. Servicing customers within a 50-mile radius of Manchester, NH. With a commitment to quality and reliability, we’re your trusted local roofing experts throughout the region.
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When you need a roofing company that delivers, Derek Cook’s Roofing Specialists is the name to remember. Reach out today to learn more on how our family-owned company and help provide you with peace of mind.
